I've been having this voice chat issue recently, where it is disabled, and i've tried many methods to fix it, for example restarting r6s, the computer, unistalling and re-installing it etc. There is also a plug icon next to my username which indicates connectivity problems, although my connection is fine. Please help ubi
@darkhen124 Hi there! Sorry to hear you're having issues with your in-game voice chat.
As a first step, can you please check out the steps in our dedicated Voice Chat Troubleshooting article?
Hello @darkhen124 thank you for getting back to us and sorry to hear your audio issues in the game are persisting.
In addition to what has already been an advised in this thread and what you have already tried, could you please also run through these next steps as they have also been known to help with voice chat issues in Siege >>
- Are there any devices you have connected such as headsets with mics, or webcams that may also transmit like a mic, that the game could be using instead, for voice? If so can you try disconnecting these devices?
- Have you checked your mic threshold in the game's settings? Sometimes setting this too high will make the mic register, but no one will be able to hear you.
- Could you next try changing the display options in-game to run in borderless window and then full-screen mode to see if all display modes are affected, as strangely this can also have an impact on audio
- Next, make sure to change the option to run the games .exe file as an administrator >
https://www.ubisoft.com/help?article=000060505
- Please check you have the correct device selected in Windows > right-clicking the sound logo in your Taskbar > select Open Sound Settings > check your output and input settings
- Set your mic as the default device in your Windows sound settings >
https://www.ubisoft.com/en-gb/help/article/000081207
- Disable any other Windows apps from taking exclusive control of your mic >
https://support.ubisoft.com/en-Us/Article/000081204
- Check Windows own support article for common microphone problems with Windows 10 > https://support.microsoft.com/en-us/windows/fix-microphone-problems-5f230348-106d-bfa4-1db5-336f35576011
@darkhen124 Thank you for the image! Can you please try checking to see if you have any windows updates from your Windows Update Assistant?
If you still have this issue after any updates, please reach out to us via one of the methods below with copies of your MSINFO and DXDiag. Please include a brief description of your issue (and a link to this post).
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