Original Post — Direct link

Hi
Every time, only when i want to play R6 on GeForce NOW (rip GPU), ubisoft connect asking me for a game activaton key.
Only what can i do is just to wrote same code from my account or just exit...
When I just wrote that code, i get a notification that game is already on my account... and just don't know what I must to do...
In every another games like FC6 or AC, there is everything ok.
😥

over 2 years ago - Ubi-SpaceCats - Direct link

@marek-jestem Hey there, I'm sorry you're getting these errors! Firstly, please make sure you're choosing the correct platform (Epic, Steam, or Ubisoft Connect). If your error persists, please reach out to us at one of the channels below with copies of your MSINFO and DXDiag and a description of the issue (you can even send a link to your post here). Once received, our teams will be able to look into this further with you.


Support Website
Twitter DMs
Facebook PMs


If you're contacting through Social Media, please make sure to also include the username and email address associated with your Ubisoft account. Our teams there will have to link your account before you're able to upload your files. Thank you!

over 2 years ago - ubi-smash - Direct link

@marek-jestem Much appricated! Please know that a member of the team will get back to you on your ticket as soon as possible once they have reviewed the files attached to provide the next steps. Thanks for bearing with us in the meantime! 🙂