[2020] i have audio issues every other game since season start. (no audio, flipped, etc.)

Hey, FioF_!

Sorry to hear that you are experiencing audio issues. So we can investigate further can you let us know which platform you play the game on please?

Hey, folks!

Sorry to hear that you are experiencing inverted audio. So we can investigate further can you please send us a private message on our social media channels with the answers to the following:

• The date/time at which the issue started appearing;
• The platform you are playing on
• The IP address of the PC/Console;
• The Country where you are located;
• Your Username/ID.

You can contact us on our social media channels here:

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Alternatively you can reach out to us via a support ticket HERE or a live chat HERE.

Thank you.

Hi LumyPop, thanks for getting back to us with this.

When you've experienced audio issues since the Shadow Legacy update, can I ask you the following questions -

- Does it happen on specific maps or with specific operators?
- Do you use WiFi or LAN connection?
- What happened prior to the audio issue occurring?
(Did you equip a certain weapon? Did you visit a particular location?)
- Can you describe your audio set-up?
(Headphones plugged in the monitor, plugged in a the controller, plugged directly into computer, using a home cinema system, using speakers, etc)
-Do you have any video clips you can record of this happening for us to watch back?

Just to confirm, you are playing on PC and sometimes the sound gets mixed up when you are playing, such as direction of footsteps. Sometimes you do not hear these sound effects in game and including in the drone modes.

Let me know when you can on the above and we can pass all this information onto the QA team, thank you.