Original Post — Direct link

[xbox one] last 2 weeks i've started getting the red plug icon with either a temporary lag or a connection error message that returns me to the menu.
spent the 2 weeks trying to resolve what the issue is - reset router, tried different machines, checked the port settings. no dice.
its a shame - siege was my go-to game on a fri night but can't be having network errors frustrating me on a friday night. thought i'd post in case ubi recognises an issue server side. i bought the last battle pass and it was a good season without issues - but i'm so glad i didn't buy the current one.

over 3 years ago - Ubi-TheBerry - Direct link

Thank you for reaching out to us and sharing the steps you've tried already @alx_ya !

As you've already attempted the steps we'd advise as a first step, for us to look into this further could you please create a ticket via our Support Site or DM us on Facebook or Twitter?

When doing so, if you could please attach an image of the Port Forwarding you've set up so we can check this is correct and offer some additional steps.

Thank you!

over 3 years ago - Ubi-Nacho - Direct link

@alx_ya Hello there.

Thank you for coming back to the thread to update us on this issue. Glad to hear you were able to resolve the problem you were having with lag spikes.

If you happen to have any other questions, please let us know and we'd be happy to help.

Enjoy your matches!






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