[2022] Banned because of crash

Hello @Rimuruu00,

Thanks for reaching out and I'm sorry to hear about the ban.

Regretfully, we are unable to lift temporary suspensions, I'm afraid. However, as you mentioned that your game crashed, can you please perform all of the troubleshooting steps listed in this article? This will help you to eliminate any potential software conflicts that can cause crashes in the future.

Many thanks and if you have any additional questions, please let us know.

Hey there @Bustedjumpshot and welcome to the Ubisoft Discussions!

Thank you for sharing this issue with us. So we can further look into this, could you please share a screenshot of the message you're receiving?

Hey @ounooo, welcome to the Ubisoft Discussions!

I understand you've experienced a crash resulting in a ban in R6S. After looking into this, I can assure you that this issue has been forwarded to our dev team, who is currently looking into it. Should they need more information, I will get back to you

Hello everyone, sorry to hear you received a ban after the game crashed for you.
 
We are unable to lift any temporary abandon sanctions from disconnections as we do not have the ability to do so, this is solely managed by the game and sanctions will become longer, for the number of times a game has been abandoned or disconnected from.
 
If you received a certain error code when you disconnected, can you please check our known error codes article to see what may have caused your disconnection, here > https://ubi.li/85k9w

As we have seen a surge of reports from players after the update, this is under investigation by our devs and QA team.