Hello. Recently I downloaded R6 Siege. I can play singleplayer gamemodes without any problem but whenever I try to play online, I'm being kicked out by Battleye for "disallowed program". I reinstalled the game, verified game files, tried to play with clean boot but none of them worked. Please help me.
@Prissonersq Howdy! Greetings to the forums! Apologies for the irritation this error has been playing with your squadmates. Since you have already tried reinstalling, have you checked any pending Windows updates? Also, if you have any anti-virus or VPN software enabled, I would check if Rainbow Six Siege is safelisted and if any other background applications are open when playing the game. Lastly, make sure the BELauncher.exe is set to run administrator rights. Hopefully, this helps remedy the error you are seeing, but please keep us posted if the problem persists.
Thanks for the update, and the .exe could also be labeled BEService or BEService_x64; apologies for the confusion. If these files are already set to run administrator rights and have no anti-virus software enabled, could you please submit a support ticket with your system files attached? This way, we can take a closer look into what might be causing this error to still appear for you. You may also reach out to us with this information over our Facebook and Twitter support page via direct message.
Hello @aldi-trolly69 thank you for your post.
Could you please follow the steps provided in this post above? >
https://discussions.ubisoft.com/post/733468
They contain the most common fixes for BattlEye error message 2-0x00019008 and are usually related to not running BattlEye as admin, or having some program running in the background of your computer, such as MSI Afterburner and other programs, that you need to fully close down and clean boot your PC.
Hello @aldi-trolly69
Thank you for letting us know you've tried those steps, I am sorry to hear that they did not work for you.
I have gone ahead and created a support case for you and you should receive an email from us shortly. We will do our best to help you with this over a private support case, with 1 to 1 support, instead of over our public forums.
Please check your emails inbox for our message soon. You can view your case, add a comment, or files to your support case, anytime, by clicking on this link here > https://www.ubisoft.com/help/cases
Please send us the requested information on the link above when you can, for further support.
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