[2022] Bought the battle pass, missing rewards that were previously unlocked

Hello everyone, thanks for your replies.

Our Siege team are aware of some issues with the Battlepass tokens and rewards this season and have been looking into this.

They have deployed a few fixes to the game in the background in the last few days which may have resolved this for some players.

If you find you are still missing items from your Battlepass, can you please contact us over a private support ticket so we can check your screenshots against the items on your account and redemptions.

Please see our pinned post on 'Missing Content', it details how to contact us and what information we need from you, here >>
https://forums.ubisoft.com/showthread.php/2279424-Missing-Items-Drops-Purchases-from-your-game: (https://forums.ubisoft.com/showthread.php/2279424-Missing-Items-Drops-Purchases-from-your-game)

Hello @Vampyre26 thank you for your reply and thank you for creating a case with us. We are unable to help with these issues over the forum, as we cant discuss player account details in public. An agent will reply to you as soon as possible over email, we are experiencing a lot of contacts from players at the moment. Thank you for your patience.

@Cherepashka7 Hello! Welcome to Discussions! I'm sorry to hear you're experiencing issues creating a Support ticket. Can you please give these browser troubleshooting steps a try? Please let me know if the issue persists.

As an alternative, please feel free to send our teams a private message on Twitter or Facebook.

@ImSquiggles Can you please create a Support ticket for us? We'll be able to further investigate the issue there. We are experiencing a high volume of contacts, but our teams will send a response back to you as soon as possible.

Thank you!