[2020] [Bug/Glitch]Green pixels appear on the background of Operator Ban Phase

Hi Squidward-__-, thanks for reaching out to us about this.

We are busy investigating this strange phenomenon! Are you able to send us a screenshot of your display settings and can you confirm if you have recently updated you graphics driver? I know Nvidia have just released a new driver in the last few days. What GPU is it you are currently using and what kind of monitor?

Can I also ask if this happens on your Vulkan or DirectX version of the game please?

Thank you very much RootCalvin!

We will try to learn as much about this issue as possible, then report it to our dev team.

- Does this happen with every match, or only some?
- Have you noticed any pattern as to when this happens? E.g. Always the same gamemode, map, match type etc.
- How long have you noticed this issue?
- Do you have any overlay or screen recording software running?

Thank you!

- Ubi-Raziel

Originally Posted by RootCalvin
Hi Ubi-Raziel!

- Does this happen with every match, or only some?
Every match on the Operator Ban Phase

- Have you noticed any pattern as to when this happens? E.g. Always the same gamemode, map, match type etc.
Issue limited to middle of the screen where the smoke/fog is. I've tested this on two separate PCs with the same result (2060 SUPER and 2080 Ti)

- How long have you noticed this issue?
I want to say since the Pick/Ban phase was introduced. Casually searching Google has not returned anything until this recent post by the OP.

- Do you have any overlay or screen recording software running?
Discord Overlay and Overwolf Outplayed

Some other notes:
When watching some content creators and others stream the game, I do not see the issue present on their stream. I'm thinking this has something to do with either colors or the fact that I am using 240hz.

I appreciate you coming back to me so soon I too haven't seen this issue much from other players, which makes me think it is related to your specific setup.

Let's try some ideas -

- Can you please try disabling both Discord and Overwolf?
- Experiment with V-Sync and FPS lock, to see if that helps.

Squidward-__- also shows a pretty high FPS, which is why I think V-Sync and locking the FPS are good steps to try.

We will report this to our dev team either way of course, as it will likely affect other players. This gives us an opportunity to try some ideas and understand what could be causing it.

Thank you again for your time