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[2020] Ubisoft fixed the degradation issue? Are you sure?


Original Post — Direct link
After new season patch I had higher ping than old season one These pictures are proof of it. The First Picture is my last ping of gameplay and the Second one is my lower ping before the new season patch. And one more thing, I was getting 47-48 ping. You can say these values' differences are little but It changes all my game between from playable to unplayable. So, are you sure the degradation issue fixed ? (By the way, I am playing on PC and in Weu.)

Last Ping:


My Old Ping:

almost 4 years ago - Ubi-WheelyDuck - Direct link
Hey guys,

Sorry to hear you are having trouble with high ping in game. We have provided updates to the game that should make connectivity more stable. As this is still an issue for you I would advise trying the steps in this support article. Particularly looking at your port forwarding.

This should help prevent issues in the future but we are happy to help should you need us further
almost 4 years ago - Ubi-Milky - Direct link
Hey BlackPhoenix,

Thanks for getting in touch, after checking your case I can see you are experiencing these issues which is because you have double NAT, speaking to your ISP can help remove these restrictions so your connection only has to pass through one router.

In the meantime, the ping issues are being worked on round the clock, yesterday and today we have been working on it, but I understand players frustrations and we appreciate everyone's feedback.
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