I have a open case (17591881) since December 30, 2022. It is about linking accounts from my old Xbox to my new Ubisoft account on PC where I play now. And I just want my items (elite, weapon skins) to this current account. I've tried to reach the support through live chat, but it is never available. I was supposed to get an answer in 48 hours, but it took 8 days, and it is an automatic.