[2020] Missing 'MUTE Protocol' Charms and Rewards?? Please post here!

Hey skep2,

Thanks for reaching out, welcome to forums and I am sorry to hear about the issue you ran into.

I can confirm that this has been brought up to our game team already and is under review.

In the meantime, could you please provide us a screenshot or picture of the completed challenge, with your username visible, and we will have a look!

Hey Rodnovery,

Thanks for reaching out and welcome to forums .

I can see that you have created a new thread for this, so I have merged it with another one that is regarding the same issue as yours.

Additionally, after reviewing the images you've provided, I am happy to confirm that the charm has been added to your account, so restart your game and let us know if you can locate it .

Hey amirmahdi.am7,

Thanks for reaching out and welcome to forums!

We would need you to provide us with screenshot showing challenge completed and once received, we will have a look and get back to you as soon as possible .

Originally Posted by amirmahdi.am7
Can you please tell me how to send you a photo?

In order to take screenshot on your PC, just refer to steps outlined in the following article.

Once you have it ready, just simply search on internet for image sharing website, where you could upload it and once that is done, you should receive link for that image. We would need you to post that link here, in this thread, and we will take care of the rest .

Should you have any further questions, don't hesitate to ask!

Originally Posted by amirmahdi.am7
https://drive.google.com/file/d/1L89tOE6HrhmqITzuuHKbUwIk03HoJCdh/view?usp=drivesdk





https://drive.google.com/file/d/1LFB...w?usp=drivesdk



Here you are please give me the charm



I play in ps4 so I had to take screenshot like this sorry if it's bad

I've tried to access these images however it says that the images are private and I cannot view them, therefore could you possibly provide access to those images or alternatively, try using another image sharing website and send us over the link.

That's perfect, I reviewed the images provided and charm has been added to your account!

Hi everyone, sorry to see this has effected quite a lot of you.

There has been quite a lot of contact about this, so we are trying our best to help all players receive their missing charms.

Please bear with us as there is quite a back log judging by how many posts have been made so far.

I have added the following charms for the following players so far, who have provided clear screenshots -

vdeniszx8 - Indian Peafowl Charm

RMGHengryl - Indian Peafowl Charm and Glittered Hibiscus

Niqito.CF - Glittered Hibiscus Charm

R6_LucaDaGreat - Marching Neon Charm

BirLiraa - Indian Peafowl Charm