For the past 2 weeks I am only able to play one proper unranked game of RS6. after my first the next game always becomes laggy with a lot of packet loss, hit rejections and then disconnects me out of the match. I cannot rejoin the match as I keep getting the following error code: 4-0xFFF0BE25. Now I have a 48 hours ban can you please fix this issue asap I just bought this game and currently its in unplayable. I tried using the guide to troubleshoot given in the articles. I have NAT type 2 wifi.
Hello @icyelixir
I'm sorry you've been running into these lagging issues and disconnects for so long. I'm not able to remove or alter the ban but this is something we're investigating, and I'd like to collect a bit more information from you to help with the investigation.
Thank you in advance.
Thanks for getting back to us with this @icyelixir - it's been passed onto the team while they continue to investigate.
We don't have any further information at the moment, but we'll update the forums as and when we hear anything new.
If you have any other questions, please let us know and we apologise for the inconvenience caused while this investigation continues.
Thank you!
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