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I subscribed to a streamer a few days ago (4-5 days) and I still haven’t received it in my mailbox in R6.
I subscribed to a streamer a few days ago (4-5 days) and I still haven’t received it in my mailbox in R6.
Hello @GPMCx_Phycho! Sorry to hear that you've run into an issue with this Streamer charm.
To verify, have you previously received other Rewards from Twitch, be it through Prime or other Streamer charms? Or is this the first time you've claimed a reward like this through linking your Twitch account?
Additionally, which particular Streamer charm did you not receive?
This will help with looking into this issue for you. Thanks!
@Situf Hi there! Welcome to Ubisoft Discussions! I'm sorry to hear you haven't received your charm as well. Can you please create a support case? We'll be able to take a closer look into this issue there.
Thank you!