Original Post — Direct link
Hi,

I was playing ranked and in the drone phase, the game crashed, gave me an ERROR CODE 3-0X0001000B and when I tried to reconnect got banned for 30 minutes.
Not a great fan of unjustified bans...

Thanks in advance for your time and help
over 3 years ago - Ubi-Karl - Direct link
Hey Haru.NSFW,

Thanks for reaching out to us and I am sorry to hear about the issue you ran into.

Based on the error message you received, you have experienced disconnection rather than crash.

Would you be able to advise at what point did this happen in the game? Is there a possibility that the game was concluded before you attempted to reconnect?

In the meantime, in order to prevent disconnections from happening in the future, I would recommend to have a look at article for this particular error message, and try steps suggested.
over 3 years ago - UbiKoality - Direct link
Thank you so much for the additional information! I apologize once again for this inconvenience. I would recommend going through the article that Ubi-Karl previously recommended here to prevent this from happening again in the future!