[2020] Missing M.U.T.E. pack from "Victory" challenge

Hi everyone, thanks for getting in contact. We usually would ask players to wait 24 hours to see if the content appears in your game.

For Support to be able to unlock the charms for you, we ask if you can please provide us -

- The challenge and charm name
- The platform you play Siege on
- A screenshot that shows you have completed the challenge form Ubisoft Club and also clearly shows your Ubisoft ID.

Thank you!

Hey, folks!

We are aware of issues where players might not receive the reward for the Victory Challenge.

We are currently working on granting the content to players that have reached out to us about their reward not being granted.

We would ask you for patience until the pack will be added to your account, which should happen in the coming days.

Thank you.

Originally Posted by Metaldubs
Hello I’m missing the pack reward from the MUTE event. I’ve completed the challenge and it said I’ve collected the pack. However when I go back to my game it’s not there.

My platform is: PS4
User name: Metaldubs

Thanks!

P.S. are you aware that there is another glitch where people can get through the ceilings and frag people with grenade?

As advised above, we would ask you for patience until the pack will be added to your account, which should happen in the coming days.

In regard to the glitch could you provide a video of this happening please?

Hi there,

Sorry if we did not get around to manually adding these to everyone's account in this thread, as the demand was so high to keep up with.

I can confirm however, that we are working to grant this content to the players who have not received their rewards and these should be granted to your account over the next few days automatically, so please keep your eyes peeled for the following -

• MUTE Victory Challenge and Mute pack added to your game