[2020] Missing M.U.T.E. pack from "Victory" challenge

Originally Posted by Shockblast27
completed the challenge and got an error but no reward

Psn: Orinyx_
Uniclub username: meagatron27
Issue with mute protocol https://imgur.com/gallery/5WPgESR

Originally Posted by TRibal-PT
Did the challenge, collected the reward , but when I go to the MUTE protocol pack section, there is no pack there. I restarted the console and waited. I did the challenge yesterday and still nothing.

Hey, folks!

Thank you for the provided screenshot Shockblast27.

We are currently working on granting the content to players that have reached out to us about their reward not being granted, however, we are unable to do this over the forums

We would ask you to please reach out to us via a private message on our social media channels with a screenshot of the challenge showing as complete:

Facebook

Twitter

Alternatively, you can contact us via live chat here.

Thank you.

Originally Posted by m1T1k
Same, here. I sent you the screenshot.

Brilliant! We will be back in touch with you as soon as possible.

Hi MyUncleLenny! My apologies for this inconvenience. We are aware of issues where players might not receive the reward for the Victory Challenge. The team is currently working on granting the content to players that have reached out about their reward not being received. This content will be added to your account in the coming days. Your patience is greatly appreciated in the meantime!