Original Post — Direct link
Hi, I am a Siege player since 2016 and been play this game for nearly 1,700 and I am currently lvl198. I barely play the game for the past few months this year and also didn't do very well since haven't play the game a lot. I was curious about the new operator Iana because I haven't touch the game for a while and tryna test out. So I went to a casual game and played the whole round and won the match. I log off the game and quit Uplay but few days later I received an e-mail from Ubisoft saying that I broke CoC because of Cheating in game. I was shocked why I get banned. I love the game but got bored since I played the game for a long time. I did not cheat in any Ubisoft games or in Siege.
Also, there is no way for me to cheat in a game that I barely play for nearly a year. I'd really like to have an unban for my account. I have contacted Ubisoft Support but they saying that I am CHEATING and it is Indisputable for my case. I have tried contact BE support as they suggested me to do but BE doesn't respond!
I am really frustrated about this.

Here is the stats for my account and you can see my game stats since 2019: https://r6.tracker.network/profile/pc/Fritzyy.
almost 4 years ago - Ubi-WheelyDuck - Direct link
Originally Posted by Fritzyy.
Hi, I am a Siege player since 2016 and been play this game for nearly 1,700 and I am currently lvl198. I barely play the game for the past few months this year and also didn't do very well since haven't play the game a lot. I was curious about the new operator Iana because I haven't touch the game for a while and tryna test out. So I went to a casual game and played the whole round and won the match. I log off the game and quit Uplay but few days later I received an e-mail from Ubisoft saying that I broke CoC because of Cheating in game. I was shocked why I get banned. I love the game but got bored since I played the game for a long time. I did not cheat in any Ubisoft games or in Siege.
Also, there is no way for me to cheat in a game that I barely play for nearly a year. I'd really like to have an unban for my account. I have contacted Ubisoft Support but they saying that I am CHEATING and it is Indisputable for my case. I have tried contact BE support as they suggested me to do but BE doesn't respond!
I am really frustrated about this.

Here is the stats for my account and you can see my game stats since 2019: https://r6.tracker.network/profile/pc/Fritzyy.
Hey Fritzyy.,

I am afraid when you contacted our support team and appealed we will have investigated thoroughly if we found you breached our code of conduct we are unable to review this further.

Sorry that this is not what you wanted to hear, if ever we can help with anything else in the future just let us know
almost 4 years ago - Ubi-WheelyDuck - Direct link
Originally Posted by Fritzyy.
Ye, thanks for the reply. The problem is I don't even know what I did to let BE saying me cheating. Ubisoft Support told me to contact BE support for this ban lift. But BE never gives me a reply. I understand you can't share more info on my game data but what the hell this is. This is my only account and played for a lot of time. I also don't know how the team investigate because all I did was just one casual game 20 days ago.
The only thing I can advise would be to take a look at this article.

Beyond this I wouldn't be able to advise further I am afraid.
almost 4 years ago - Ubi-TheBerry - Direct link
Originally Posted by Fritzyy.
Thanks for another reply, the the link you sent me isn't available for me to visit with 404 error.
https://www.ubisoft.com/game/rainbow...hxnOtNrH6KGMi2
Hello Fritzyy,

The link should be to our Code of Conduct, accessible here.





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