Original Post — Direct link

I had purchased the year 7 pass at the start of it and haven gotten the season 4 battle pass. This is the second time I've sent this report how has this not been fixed. Here's some images so you can see that I own it but don't have the battle pass.

about 2 months ago - Ubi-TheBerry - Direct link

Hey guys,

Thanks for reaching out.

We have an investigation currently ongoing regarding players not receiving the Season 4 Battle Pass when owning the Year 7 Pass.

A fix is planned for a future patch, but the date of this has not yet been confirmed.

When more details are available, we'll share them here.

Thank you for your patience and apologies for the inconvenience caused!

about 1 month ago - Ubi-Deta - Direct link

Hey @Kite-Milo! Thanks for reaching out.

We have no specific information on this yet as of now.

If you haven't done so yet, please reach out to our Support Website or our Social Support channels, so that we may investigate if a faster fix is possible for you. Apologies for any inconvenience.

26 days ago - Ubi-Deta - Direct link

Hey @Kite-Milo! Due to a large amount of contacts received through Support responses have been slower than usual. Rest assured, we will get back to everyone as soon as possible. Apologies for the inconvenience.

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