Whenever I try to start Rainbow six siege from steam the game says "there was a problem authenticating the ownership of this product." And it has been saying that since 2018. Idk what to do. I´ve only played it when I got it on the day. The next day it was saying that. And since that, I´ve been trying to fix it but I can´t.
Hello everyone, thank you for posting about this 'ownership' message.
If you see this message when launching the game from PC - "There was a problem authenticating the ownership of this product", it could be for the following reasons >>
- You have more than one Ubisoft account
- You may be signing in to your game launcher with the incorrect account
- You have yet to link your Ubisoft accounts to another platform account, Steam or Epic for example
To help you find the correct account details, please get in touch with us privately using this link > https://www.ubisoft.com/help/contact
When you contact us, please let us know the following information to help us locate your correct details >
Hey @EricFromFasty, thank you for posting.
The authentication error is working as intended, and is therefore not a defect.
The error appears when the ownership of the product cannot be authentified.
If you are not logged into the Ubisoft account where the game has been bought from, you won't be able to launch the game.
Since the game is available on multiple platform, the signed-in accounts must match the accounts the game has been bought with.
If this error persists, it means that you are not connected to the rights accounts. Can be the Steam one, or the Ubisoft one. To get help regarding this issue, please contact us directly so we can have a look through your account and investigate further for yourself.
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