[2020] MUTE Victory Challenge - pack missing? Post here! | Rainbow Six Siege Dev Tracker

Original Post — Direct link

Hello,ON August 12, I saw Ubi club challenge on uplay Named "Morpheus Event " which is to destroy 15 attacker's drone on M.U.T.E. Protocol Event. I completed the challenge and collected reward as usual but never received the charm . Charm name is "Marching Neon" which I didnot receive even after restarting the game several times and even waiting a whole night and starting the game on the next afternoon.

over 4 years ago - Ubi-Karl - Direct link

Hey Lion_Tacos,

Thanks for reaching out and I am sorry to hear about the issue you ran into.

Is there any possibility you could provide us with an image showing challenge completed?

over 4 years ago - Ubi-Karl - Direct link

Originally Posted by Lion_Tacos
https://drive.google.com/uc?id=14NBP...0UXrM0I-A9JjQt
https://drive.google.com/uc?id=13sSP...61BZpGL3MzGFcm

Karl Thanks for the response,
Here are the images is 2, I mentioned 1 problem before but after that new ubi club challenge came out "Lahori Gate Challenge" for the "INDIAN PEAFOWL" charm I completed it like before I didnot receive the charm it says collected I gave you images for this problem and the previous one.Another thing UBI client never did this to me only recently it is happening I think devs should have a look at that too.I apologize if there is any mistake from my part,this is my first time

Perfect!

I reviewed both images and have now added both rewards to your inventory, so restart the game when you get a chance and let me know if you can locate it

.

over 4 years ago - Ubi-Karl - Direct link

Hey CouchMaster69,

Thanks for reaching out and welcome to forums!

So that we could help you with this, can you provide us screenshot showing the challenge completed, where your username would be clearly visible too?

over 4 years ago - Ubi-Karl - Direct link

Originally Posted by CouchMaster69
https://steamuserimages-a.akamaihd.n...C7E17893F7979/

if it doesn't work then can you tell me how to do it
hopefully it works

This is exactly what we needed, thanks for sending that over and I can confirm that charm has now been added to your account

.

Originally Posted by Mi.nos
Hi Ubi-Karl,

I am experiencing the same issue of not receiving my challenge rewards for the Marching Neon and Glittered Hibiscus charms.

Here are the in-game screenshots:

https://drive.google.com/file/d/1Hnc...ew?usp=sharing

https://drive.google.com/file/d/1kzv...ew?usp=sharing

Would you be able to help me out as well?

Thank you.

Hey Mi.nos, welcome to forums!

I checked the images and added both rewards to your account too, so have a look when you get a chance

.

over 4 years ago - Ubi-Karl - Direct link

Originally Posted by CouchMaster69
thank you very much 10/10

No worries, happy to help

.

Have a good weekend and should you require assistance in the future, feel free to reach out at any time!

over 4 years ago - Ubi-Karl - Direct link

Originally Posted by Mi.nos
Thank you Ubi-Karl! Much appreciated.

Anytime!

Have a good weekend and if you need any help in the future, let us know!

over 4 years ago - Ubi-Orion - Direct link

Originally Posted by Kitnesss
Hello,

I also have not received my Marching Neon and Indian Peafowl charms. My screenshots are below:

https://drive.google.com/file/d/1z7C...ew?usp=sharing
https://drive.google.com/file/d/1J9h...ew?usp=sharing

Thanks for the help!

Hey there.

Thanks for providing those screenshots. Those charms have now been added for you.

Originally Posted by OxyThottin.
got an issue again onth dok/vigil charm, can you please correct this for me plase

https://imgur.com/a/vwY8beJ

Hey there.

Thanks for the screenshot. It does appear as though the charm has been added to your account. If you are still unable to locate it in your inventory please let me know.

Originally Posted by ShakenBake30
Hi Ubi,

It seems I am missing the Hibiscus Charm though I completed the challenge for the Doki/vigil round wins? I double-checked if it was in my inventory but it doesn't seem to be the case.

Please find the screenshot of the completed challenge.

https://paste.pics/c1d58fe9c2d3df413f4923c8357248e4

Thanks for the screenshot. The charm has now been added to your account.

Originally Posted by Lion_Tacos
Yes, I have located it.Thanks for the rapid response

No worries! Glad it's sorted out for you

[2020] MUTE Victory Challenge - pack missing? Post here!

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