Original Post — Direct link
After completing this week's new Navy Seal Enlisted Training Grounds Challenge a few hours ago, I clicked on the "Claim" button for that item in the weekly challenges section in Ubisoft Connect. An error message appeared underneath indicating that the action could not be completed at this time, but to try again later. I then logged out of Ubisoft Connect. After logging back in, the status of the reward changed to "claimed". Upon launching the game, however, the 250 renown was not credited to my total. Please investigate.
over 3 years ago - Ubi-Raziel - Direct link
Hey! Sorry to read you didn't receive your renown.

It's possible it is coming through with a delay, but we can look into it for you.

May we have an image showing the completed challenge, with your Ubisoft username visible please?

Thanks!
over 3 years ago - Ubi-Viral - Direct link
Originally Posted by Alexandros323


Thank you for this image, can you confirm the current amount of Renown you have in-game by providing a full screenshot also please.
over 3 years ago - Ubi-Viral - Direct link
Thank you for your patience. Can you please now check your game again and confirm the amount showing?