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Hello Ubisoft, I reached Platinum 3 in Brutal Swarm but I've got noch Platinum Charm. How do I get it?
Hello Ubisoft, I reached Platinum 3 in Brutal Swarm but I've got noch Platinum Charm. How do I get it?
Hey @SDProGamer and welcome to our forums!
I'm sorry to hear about issues with redeeming your charm. Sometimes it might take up to 48h to receive your rewards, but if your still missing it as of today, let us know, so that we can investigate it further, thanks 
Hello everyone, we have received a recent update about the Brutal Swarm charm.
We believe this may have been fixed in the game, but it may require you to log in and out of the Connect launcher and games a few times.
Can you please perform these steps and let us know if you receive your Brutal Swarm seasonal charm? Thank you