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I used both boosters at the same time. Now i don't get renown points nor battle points after a match. That's annoying. Also logging in and out did not help. There were no points.
I used both boosters at the same time. Now i don't get renown points nor battle points after a match. That's annoying. Also logging in and out did not help. There were no points.
@xxslaytanicxx Hey! Thank you for reporting this. To help us further with our investigation, would you be able to provide a video showing the issue?
@xXSlaytanicXx Hey! Thank you for getting back to us, so you are receiving points as normal now?
@scoobydoo-tia23 Hey! If you could provide that photo it would be most appreciated. Thank you.
Hey everyone, thanks for reaching out and bringing this to our attention.
We have received an increase in number of contacts regarding this specific issue, however in most of the occasions, just as @Aotearas stated, your points should be given back to you if you try to restart your game. Occasionally, this can also take a moment to be pushed from the server-side and recently, we have been experiencing server difficulties, which will likely contribute to this and cause the delay, therefore I would like to ask you guys to keep an eye on the game when you log back in since issue occurred and just see whether your points are there.
Should issue persist regardless, see if you can gather the match ID and we will pass it on.
I also do understand that the situation itself isn't perfect and ideally you would like to have your points there and then, however we will need to understand the impact of the issue in hand, so that we could then deal with it accordingly.
Keep us updated!
Hey folks. Thank you for the images. At the moment this issue is still being investigated by the Siege team. I am afraid that there is no further updates at this time.
Apologies for any inconvenience caused.