Original Post — Direct link
Supposedly, you need to have a before and after video or picture of your stats to prove that they are not updating, but I not able/unsure how to do that. What I can tell you is that my stats for the operators are not updating. I played 26 ranked matches and no kills were added for any operators whatsoever. Can this be fixed?
about 4 years ago - UBI-Froggard - Direct link
Hey,

Is this the in-game stats or on a stat website?

If it's the in-game stats, this hasn't been an issue since Year 4 when it was fixed previously, so we would need a video showing you looking at the stats, playing a game, then looking at the stats again to show no change so we can report it to the game team and show the issue is happening.

Also if you could let us know if it's with all operators or just specific ones, that would be great too.
about 4 years ago - Ubi-Raziel - Direct link
Originally Posted by GrownBiscuit853
Supposedly, you need to have a before and after video or picture of your stats to prove that they are not updating, but I not able/unsure how to do that. What I can tell you is that my stats for the operators are not updating. I played 26 ranked matches and no kills were added for any operators whatsoever. Can this be fixed?
Hello!

Depending on the issue we will sometimes request images or a video, to help us understand the issue. Once we are able to reproduce the issue ourselves however, it is often no longer required.

This can be fixed however it requires a fix server-end; our team are looking into this issue and we hope to have this fixed soon.

Thank you for your time!