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it says i don’t have ownership but on steam i have the game but on my ubisoft connect i don’t have it. it won’t let me play.
it says i don’t have ownership but on steam i have the game but on my ubisoft connect i don’t have it. it won’t let me play.
Hi @Solo_dead
I'm sorry you're having issues with launching the game on steam.
If that issue is still ongoing, please check out this article and follow the steps : https://www.ubisoft.com/help/article/000066178. If you have troubles locating the correct account to launch the game from, please reach out to us through our support website with previous email addresses and the files from the article.
Hey @JTdawg12, and welcome to the Discussions.
The ownership of a game is bound to the Ubisoft account. Meaning that if you launch Rainbow Six : Siege through Steam while not being connected to the account it was activated on, the system won't be able to authenticate ownership.
If you wish to play on another account, that said account must own the game.
However, if you require a game transfer, you can always contact us to study this query.