Originally Posted by Soseyeity
I don't think I could provide a video at the moment but I can give you a more apt description, while using Steam i go to rainbow and click play. When it asks whether to launch R6S or R6S Vulkan i choose R6S, The game appears to be registering but reverts back to the green play button about 8 seconds after, in this process I am never actually in the game itself, not even the pre-start up with the R6S cinematic,I stay on steam. I tried also launching with Uplay, also appearing to launch but with the same situation as with Steam, the game never opens. So in a nutshell its, tries to run game, game loads, game cancels loading and never opens. I apologize for responding late and not being able to give a video but if you really need it, I will try my best to get it to you as I am also having issues transmitting a video to you. I will reply much sooner from here on out and thank you!
Thank you for getting back to us, Soseyeity!
I have seen similar reports from other users on the forums and they have advised the game was being blocked by Bitdefender. Here's how to fix it:
-Launch Bitdefender
-Click Settings
-Click exclusions
-Click add exclusions
-Add rainbowsix.exe
If you have Bitdefender please try the above steps. If you do not have Bitdefender or the issue persists please try the following:
Run the game with
ADMINISTRATOR RIGHTS.
Verify your game files.
It is possible that the installation of your game is faulty. To fix this, please verify your game files:
UPLAY
EPIC GAMES LAUNCHER
STEAM
Disable Background Applications.
Make sure your
OPERATING SYSTEM is
UP TO DATE.
Reinstall Uplay.
Update your GPU Drivers:
AMD
NVIDIA
Should the issues persist after completing the above steps, please
GET IN TOUCH, attaching
DXDIAG and
MSINFO reports to your
SUPPORT CASE.
Thank you.
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