Original Post — Direct link

My game crashed and battleeye prevented me from reenter the game
Video proof: "https://drive.google.com/file/d/1Tz_hsJFPsVC9JFRQGCm7SRprVQ_X9Fvj/view?usp=sharing"

14 days ago - Ubi-SpaceCats - Direct link

@lorenzrap9 Hey there, I'm sorry to hear you encountered a crash and weren't able to re-enter the game. Unfortunately, I'm unable to see the video you shared. Can you please share a screenshot of the specific error message you are receiving when this happens? Is this the first time this has happened? If not, how long has this been occurring for you?

12 days ago - Ubi-LadyBlue - Direct link

Thank you @lorenzrap9! I was able to view that video. This particular error code is one that the teams are currently looking into. To better help, can you tell me if it's happening on any specific modes or maps and who your Internet Service Provider is?