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Players leaving in the first round in ranked and unranked never to return, why doesn't Ubi do something to fix this issue, it is just getting worse and worse and this season is the worst it has ever been, someone in the team leaves in the first round impacts the entire team going forward in the match usually leading to the team losing, thus because someone left and couldn't be bothered to return the remaining players lose the match and drop rank.
about 3 years ago - Ubi-Orion - Direct link
Originally Posted by B1G_A1AN


Players leaving in the first round in ranked and unranked never to return, why doesn't Ubi do something to fix this issue, it is just getting worse and worse and this season is the worst it has ever been, someone in the team leaves in the first round impacts the entire team going forward in the match usually leading to the team losing, thus because someone left and couldn't be bothered to return the remaining players lose the match and drop rank.
Hey there.

I completely understand your frustration regarding this as this is something beyond your control however it's unfortunately not possible to entirely prevent players from leaving games unless I've misunderstood your issue here? We try to dissuade players from doing this by implementing abandon sanctions which increase in length with repeated violations but there's no way to prevent this outright I'm afraid.
about 3 years ago - UbiKoality - Direct link
B1G_A1AN: Thank you so much for elaborating further for us! I understand what you mean when saying it's easy for people to return and continue abusing this issue after a short temporary sanction is over. To provide some insight, in a past season the team actually introduced longer abandonment penalties that greatly increased over time. However, this ultimately negatively affected players who may have inadvertently been disconnected from the game due to internet conflicts, etc. I wanted to bring this up to show that the team has considered the thoughts you shared, but it is also important to them that we don't discourage innocent players from getting into the game.

Nonetheless, I can certainly share your comments with the relevant team. I would also be glad to gather some additional information to ensure this gets reported! Do multiple people from the opposing team leave the match, or just one? Do you notice this occurring moreso at a specific point within the matches, or is it random overall?