[2020] Game crashing in operators store page

I would like someone to help and here my problem is whenever I go to the store operators page to check out the operators, my game suddenly crashes after around a minute, once it crashed when I was going to the store page and was still loading up the store but I do not have a clip for that and it happened only once, but the crashing after a minute or so is very annoying, I cannot see which operator is better to buy. there is a clip of the game crashing, sorry if the video is stuttering while and lagging while in game, its because y pc is bad for gaming. In my yt its not laggy because i was using windows 10 bar to record, but after game crashing, that wont capture uplay.

My game was not lagging, but video yes:
there the crashing game clip,