devtrackers.gg
Ranked Game. 1st round of the Match. Only a few seconds in. Everybody disconnects from the server due to an error. Received abandon sanction and renown penalty.
Opened a support ticket and spoke with Live Chat. They asked for match id (in which you can clearly see everybody standing still with moving legs shortly before server disconnects us.)
Support Operator thanks me for the report and simply tells me that there's nothing that he could do for automated system bans.
There's a suggestion. Start compensating for people's unfair bans. Remove the bans from server errors. FIX YOUR GODDAMN SYSTEM BEFORE YOUR GAME IS DEAD.
If you have a support team, allow them to help the players more. Train them better. The support member who I was chatting with he was unsure what happens after the 24 hour ban?
He suggested to wait it out. WAIT OUT AN UNFAIR BAN. That's the support I received.
What comes after the 24 hour ban.
48 hours? afterwards? a week? then? a month?
HOW LONG WILL IT TAKE U B I S O F T to fix these issues? days? weeks? months? years?
Bunch of incompetent people with no knowledge. thats what ubisoft consists of.
Thanks for your [EDITED] time