[2020] [Connectivity/Multiplayer]'Please wait, synchronising data' in Ranked/Casual matches

Hello Operators,

As this issue has been around for some time and we have been investigating the multiple causes for this happening, we have decided to spilt these type of posts into two threads to continue to monitor the impact on players and bring this to the Siege teams attention on how widespread this issue is for both modes.

This thread is for posting about not receiving MMR points after playing an online ranked or casual match and seeing the 'Please wait, synchronising data' message.

Occasionally restarting your game will return your MMR to your account that you should have earned for the match, but this is not always guaranteed to work.

Please post in this thread here if you have been affected in this game mode and not received any MMR. We will update you when we can and may need to ask further information about which servers you are connected to etc

In the meantime, if you experience this message whilst playing the T Hunt/Terrorist mode and do not receive renown, please post here -https://forums.ubisoft.com/showthrea...aining-Grounds

Originally Posted by Stinger_a1
While TG has given me the sync data every single day since early Oct. Two days ago I was grouped with a buddy while playing the Halloween Event, at the end of the match after the ending of cut scene we both got the spinning circle in bottom left corner with you are now joining an on going match, which then turned into the syncing data message and neither of us received any reward. Last week while playing the event solo I got just the syncing data message and no reward. Two weeks ago while in a group in casual we were getting occasional syncing data message but after a few seconds it would resolve and give us all reward. Another thing noticed every single match almost all ten people load in slow with one or two on each side always hanging up for a long time and then loads, myself included which also started at the same time of sync issues. Which is also same issue when solo TG it takes a really long time to load in every single time which never happened before the sync data issues started. Not sure if this matters or not.

Hello, thank you for sharing your experience!

We are aware that this affected TG players mostly and that is being investigated, however we have also seen some reports of this still affecting Casual / Ranked. The more players that report to us, the better