Original Post — Direct link


Скрин сделан месяц назад.
Иногда при игре за атаку видно радиус действия устройства оперативника защиты.

over 2 years ago - Ubi-Karl - Direct link

Hey @DreamBro , thanks for reaching out!
 
I am afraid that our team can currently only provide support in English language in these forums, therefore if you are able to translate your query, we will be more than happy to help.
 
Alternatively, if you prefer to contact us in your native language, you can either reach out to us via our website and submit a support ticket, where a member of our team will get back to you accordingly! 

over 2 years ago - Ubi-Karl - Direct link

Appreciate your swift response and I can now understand what you're referring to.

Before we're able to look into it further, may I kindly double-check the following:

  1. Did you notice whether this affects any particular operators or are you able to see the range of the device that is set at the time regardless of which operator we're talking about?
  2. Did you notice if it's something that you're only able to see when you choose any particular operator?
  3. I do understand that the image itself is from a month ago, however since when did you encounter the issue for the first time? Was it around a month too or has it been there for longer than that?


Let us know and we will take it from there!

over 2 years ago - Ubi-SpaceCats - Direct link

@dreambro Thank you for the update. Our teams are still investigating this, but we need to gather some more information for them. Whenever you're able to reproduce this, can you please take a short video for us? Thank you in advance!