Original Post — Direct link
I cant play casual, rank, unrank in ps5. Its start from 2020/02/05. Region is Japan. When I start matchmaking, after 5 seconds, error code 2-0x0000d013. If I switch to PS4 version on ps5, its start normally. Does anyone know how todo? Its only in Japan? In Twitter, I found some people have same problem in Japan. So its not only mine problem.
about 3 years ago - UbiKoality - Direct link
Hey there, maxona0305! I'm terribly sorry to hear that you're experiencing this error code when trying to play Rainbow Six Siege. I would strongly suggest completing our connectivity troubleshooting guide in full, including port forwarding. Although that guide is directed to PS4 platforms, I would still recommend completing it. Doing so will ensure that your connection to the game's online services is not being blocked or interrupted. Having an optimized connection will help to get this error resolved. However, if you do not notice any improvements after completing those steps, please create a ticket at support.ubi.com. This will allow for more detailed documentation in our system, which will be helpful with getting this issue reported to the team. Your help would be greatly appreciated, thank you!
about 3 years ago - Ubi-Karl - Direct link
Hey maxona0305, thanks for getting in touch and apologies about the delayed response.

We have a thread about the exact same error message you're receiving, therefore have a look when you get a chance and try completing steps suggested. Should issue remain, provide us with some further information as requested in thread and we will take it from there.