[2020] Is it possible to refund elite skins?

I think it's contextual, but I'm not 100% sure. I'll move this thread over to Player Support!

Hello xcel30, thanks for posting about this.

We are unable to refund any cosmetic items or any other in-game items, in any game, that were purchased with in-game credits or currency.

Originally Posted by xcel30
Simple question, does that rule still apply if content that comes with the elite skin changes? such as character gets item A and B replaced later with items C and D, so lost of skins related to the first pair of items happens, would i still be able to apply? or simply there is no refund system at all?

We have no refund system for in-game purchases however we always do our best to be as fair as possible, and we'd look into that for you. This would need to be discussed on a case-by-case basis.

Thank you!