[2020] [Missing Content]Missing R6 Credits

Originally Posted by MrRobot_o
Its been two days since I bought the 2670 pack
I waited for 40 hours and it didn’t show up so I contacted the ubisoft support I sent all the screenshots they asked the agent told me that he escalated my case to the game team and will contact me shortly
Its 12 hours since he said that
Does my problem have a solution?
Where is my credits ?
Will the game team actually help me ?

Hey there.

I'm sorry for the delay in getting back to you on your support case. Can you confirm the case number? I'll take a look into that for you.

Originally Posted by MrRobot_o
Ok here it goes : 12898546

Thanks. Unfortunately it will likely take a few days for the game team to get back to you on this case. I can assure you though it is in the right hands and they'll get back to you on this ASAP.

Originally Posted by MrRobot_o
Thank You

No worries!

Hey there!

Yes, the regions do indeed affect in-game purchases. Both the account and game need to be the same region for the credits to appear in game. You would need to contact PlayStation Support regarding this.

I am sorry for any disappointment caused by this!