Originally Posted by HramToNohami
Guys, i got the exact same problem. On my Alienware notebook 9700K, win 10 2400, 64gb ram, 2080 RTX it has approx 40% usage when the uplay is maximalised. When i minimize it all fine. On my desktop however 9900K, 16gb ram, 1080Ti i got 90-100% usage. So i thought that old windows is the problem. After OS clean reinstal, bios+driver up to date, also latest win 10 2400 build, the problem still persists. This is just laughable in 2020. Guys can you please look at this? With the uplay in backround the games are unplayable. Also forgot to mention that on desktop GPU and CPU is cooled with All in one solutions, temps are arround the 50-60s under load. So overheating or throttling is not the issue (yes i done benchmarks). Steam, Origin, Rockstars launcher, Epic store, Blizzard launcher none of these have the problem, only Uplay. Regards.
Hey there.
I'm sorry to hear about this. Can I ask you to try launching the game after a
clean boot to see if this helps at all? If it doesn't we'd then like to request your system reports from you to investigate this further. To
submit those to us you'll need to a support case. You can reach us either through the
support website by opening a live chat session or alternatively through our social media accounts on
Facebook and
Twitter and they will be able to create a support case for you. The reports we need from you are:
MSInfo
DxDiag
Thanks.