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I was in-game taking a rest time after playing many hours, when i came back to play a game i got a massage that says banned for cheating ( permanently banned ), of course i wasnt cheating.. and i dont know anything about hacking, by the way i got banned without cheating and that is unfairness to me you can double check why i got banned because im sure 100% that im not cheating, unban me ASAP i want to play thanks
Thanks for reaching out to us and welcome to forums!
We're happy to review your ban appeal however this isn't something that we can discuss in public and would instead have to take place in private, however I had a look and can see that you have created a ticket for this matter, therefore I have forwarded it to one of our teams and you will hear back from us as soon possible, therefore keep an eye on your emails!
Should there be any other questions you have, let us know
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