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Error Code: 10-0x00000000.
And your online support does not work, since start chat is not available and there's NO other options to submit my case.
Error Code: 10-0x00000000.
And your online support does not work, since start chat is not available and there's NO other options to submit my case.
Hello @neekooxxx thanks for getting in touch with us about your error code.
If you ever need to contact us and Live Chat is not available, we also have email support and social media support where you can send us a private message >>
Ubisoft Email Support - https://www.ubisoft.com/help/contact
Twitter Support - https://twitter.com/UbisoftSupport
Facebook Support - https://www.facebook.com/UbisoftSupportUK/
If the game disconnects and shows you this particular error code again, we would advise the following troubleshooting to see if this can improve your connection to our servers and prevent this from happening again >> https://ubi.li/YPwnl
Should you continue to see the same error code multiple times after using this troubleshooting guide above, please let us know the following as this error code is not a common one we see >>
• Time and date of the incident?
• Internet Service Provider?
• Data centre connected to during match?
• Do you use a VPN whilst playing?