Original Post — Direct link

3 days ago it was fine.
Today i wanted to play with my friends and the game kept crashing randomly ingame. I lost my rank and get banned... thx ubi..
Now even in the menu it is crashing. With Vulkan api the game won't even start.
I linked every log and dump and event log file. Analyze it pls.
[redacted]

Latest update on win11(22000.527), latest nvidia driver 511.79. latest motherboard drivers and bios.


over 2 years ago - ubi-smash - Direct link

Hello @kiki01_hun, thank you for bringing this to us here on the forums, and apologies for the irritation this issue has been causing during matches. Please know that these penalties are issued server-side by an automated system and cannot be overturned, I'm afraid. To take a closer look into what might be the issue, I want to confirm if you are receiving an error message when kicked from matches, or if you are met with the Desktop screen whenever this has happened? If the game crashes entirely to your Desktop screen, I would first clear any other background applications you have open that might be interfering with Rainbow Six Siege. Then, from the error view in your system files, please try Emptying the Cache of Ubisoft Connect to see any changes with this behavior. Let us know if this helps or if there are no changes after trying this out.

over 2 years ago - Ubi-TheBerry - Direct link

Hello @kiki01_hun ,

Thanks for getting back to us.

For privacy reasons, we cannot review system files publicly, so I've removed those links from your original post.

As you're still having issues running the game, could you please open a case via or Support Site, Facebook or Twitter? There we'll be able to review your system and crash logs freely and in more detail to determine what may be causing these crashes and hopefully resolve them.

If you have any issues opening a case, please let us know.

Thank you!