[2022] Removed from Match for No Reason

Hello @zotiyaclol ,

Thank you for reaching out, are you still being disconnected?

If so, may we please know what error code(s) you receive when being disconnected / attempting to reconnect?

And if you haven't yet attempted any troubleshooting could you please give the steps in this connectivity guide a try to ensure you have the best possible connection to the game?

Please let us know if you need any further help.

Thank you!

Hey there @Small-Up , thanks for reaching out about this. I understand you've faced disconnects from matches with this 4-0xFFF0BE25 error code, leading to sanctions - sorry about that! I'll be happy to help you solve it. Can you answer the questions below for me?

• What game types are you playing when you face these disconnects?
• At what point in the matches do the disconnects happen?
• Which country are you in, and who is your ISP? This is important, as we've had a few examples in the past of issues on specific ISPs.
• Can you be specific about which steps you've tried from the connectivity guide? In particular from the guide, please make sure you're running the launcher and game with administrator rights, you've reset your network hardware, you're on a wired connection, and you've checked for conflicting programs such as firewalls, VPNs, or downloader programs anywhere on your network. 

With this information, I'll be better able to suggest some next steps. Let me know if I can clarify any of those questions!