[2022] Random high ping in game never get fixed

Hey there @tblackcattt,

I'm sorry you're running into these issues with ping and that your previous troubleshooting didn't help.

Is the high ping happening more often on any specific maps or modes or after any particular actions? I did also notice that your case hadn't been updated with the forwarded ports. We'd like to have you attach those images of the forwarded ports so that our teams can work towards resolving this with you.

@tblackcattt Hi !

I've taken note of the details mentioned in your message.

As mentioned previously, for the next part of our investigation, we will need you to provide us with the screenshots of the forwarded ports via our Help website, as they will help isolate the Issue.

A specialist will then take a look at them and get back to you as soon as possible, in order to advise you of the next steps.

We thank you for your understanding on the matter, and if you have questions, or for any other Issue, don't hesitate to let us know !

@tblackcattt I've taken note of your screenshots.

They have been removed from the message, in order to protect your privacy.

In order to provide you with the best possible support, all while protecting your information, I invite you to reach out to us via our Help website, in order to provide us with the screenshots of the ports.

Don't hesitate to let us know if you encounter Issues while sending the screenshots via our Help website, or if you have any questions !