Original Post — Direct link

Hi everybody!!!

Last season I reached Champ level, but I have not received any Charm.....do you know what happened??

Thanks!!!

over 1 year ago - Ubi-Auron - Direct link

Hey @jmanyas and welcome to our forums!

I'm sorry to hear about your issues with redeeming the charm for the previous season. Sometimes the reward might be delayed (up to 48h). However, since it's already been over a week, the charm should be with you now.

Let us know if you've received it and if you have any other questions, thanks!

over 1 year ago - Ubi-Boost - Direct link

@Sinvicted Hello! Welcome to Discussions! I'm sorry to hear you're missing your charm from last season. Our teams are currently investigating this issue. Please be sure to keep an eye on the game's Discussions page for updates.

Thank you!