Original Post — Direct link
Everytime i start a match, the match wont load, i pick character and pick spawn point, then the match is supposed to start but it just keeps on loading. I have already deleted and reinstalled the game 3 times but it doesnt seem to do anything. Anyone know what may cause this?
about 4 years ago - UBI-Froggard - Direct link
Hey,

Sorry to hear that. Which platform are you playing on?

Does the game freeze or are you still able to move a cursor around the screen etc?
about 4 years ago - UbiKoality - Direct link
Thanks for that info, wrudolfsen! Since uninstalling and reinstalling did not help, please try rebuilding your PS4's database. This process is similar to a computer disk defragmenter and will not affect your save data -- you can find those steps here. Then, I would advise completing our connectivity troubleshooting guide in full. This will ensure that your connection to the game's online services is completely optimized and is not being interrupted.

If none of these steps resolve the infinite loading screen, please do not hesitate to contact our team at support.ubi.com. Thank you!