over 1 year ago - UbiMark - Direct link
Hello Kamuta Hirovata,

Thank you for sharing this!

I can see that this issue has been already reported to the development team and it's currently being investigated.

In order to speed up the investigation, can you please reach our team[support.ubi.com] on our support page?

You can also contact us via social media: Facebook[www.facebook.com] or Twitter.

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support
over 1 year ago - UbiMark - Direct link
Hello GhostRunnerr,

Thank you for the update and I'm sorry to hear that you are unable to connect.

I can assure you that your team is aware of this issue and they're currently investigating this.

In order to speed up the investigation, can you please reach our team[support.ubi.com] on our support page? It will allow our team to pass more details to the development team in order to resolve this matter as soon as it's possible.

@RUSHputin - thanks for reaching out! Can you please confirm what errors are you receiving? As you mentioned two-factor authentication, it might take up to 48 hours in order to synchronize all data. If, however, it's related to the error in this thread, rest assured that our team is currently working on this.

Many thanks and if you have any other questions, please let us know. Apologies for any inconvenience caused by this.

- Ubisoft Support