Original Post — Direct link


So where was the laser. It lost me a ranked game so I'd love an explanation

Also, any news on when you alt-tab back into the game and it sprays your gun? It's a pain in the *** when I tab out to turn off the music and here my op goes blasting at the floor without me clicking.
about 3 years ago - Ubi-Raziel - Direct link
Originally Posted by Water.AW


So where was the laser. It lost me a ranked game so I'd love an explanation

Also, any news on when you alt-tab back into the game and it sprays your gun? It's a pain in the *** when I tab out to turn off the music and here my op goes blasting at the floor without me clicking.
Hello!

With the video being so short and only being able to see a small part of the claymore, it's difficult to say. The laser on a claymore is quite short so it may have been placed just enough for your foot to touch it.

I'm not familiar with the alt-tab shooting issue; I've tried looking into it however I've not been able to learn anything. I have some questions -

- How long have you been facing this issue?
- Have you binded either alt or tab to shoot? If so, try unbinding them if you don't use them and that should stop it

Thanks!
about 3 years ago - Ubi-TheBerry - Direct link
Originally Posted by Water.AW
who binds alt or tab to shoot I'm not stupid. Also, id love to know how I logged onto the game and lost 175 elo to rollback? I don't get teammates that are good enough to be called cheating and most of them are just ****, to be honest. It's too late into the season to be 7 games below where I was for no reason and ild like that back. Is there some kind of dispute I can file cause this is kinda just bs.

Also in the case of alt tabbing i tab back in and it basts my gun. Ive lost ranked games to this and ild love for it to be fixed.

Also, a have tons of game where people were boosting and tking and throwing so id love to get elo from those if I cant get this 100 and 70 ******g 5

lemme know cause ive even got some organized. Ild appreciate something fast cause im kinda pissed about this
Hello Water.AW,

Thank you for getting back to us.

Regarding the MMR Rollback facility, this can be triggered after anyone in the game was sanctioned, they don't necessarily have to have been on your team. As for disputing these rollbacks, they're handled by an automated system that Ubisoft Support can neither influence or reverse. We also cannot adjust any players MMR or Ranks. You can read more details on the MMR Rollback system and how it works here.

The above also applies to games where you believe you're encountering boosting / throwing players. You're more than welcome to report these players in-game or via a Support ticket. Depending on the outcome of the investigation, the MMR Rollback system may be brought into effect, but we are unable to disclose the outcome of these reports.

As for the alt-tabbing, we've been unable to reproduce it - could you please try verifying your game files if you haven't done so already and let us know if there are any changes?

Thank you!