Hello everyone, thank you all for getting in contact with us about your missing Operators.
This is a known issue to us after the latest update.
We are investigating this now and if any additional information becomes available, it will be posted to our Twitter here -
https://twitter.com/UbisoftSupport/s...20158342066177
Please also note -
Xbox One players can share Year Pass Operators with profiles on the same console, but not additional purchases or Operators purchased with renown/credits.
We hope we can update you soon on this, apologies for any inconvenience caused at the moment.