[2021] Abandon Sanction

Please note Ubisoft Support cannot remove any temporary sanctions. Can you provide a screenshot of the Abandon Sanction message?

Hell sirmoose1, further to what UbiShoreman asked, we are unable to lift temporary sanctions for players but receiving a 4 day ban is quite unusual, did you take note of what the abandon sanction message said you were banned for? Did you notice any warning messages leading up to this?

Hello there sparrowhawk_287, I am sorry to see that you received an abandonment penalty in game, both you and your son.

Did you happen to receive any error message or error codes for a previous match,or a MMR rollback notification messages on screen?

Sometimes if you abandoned a match right before it was due to start or if you disconnected from a match in a previous game, the server may take some while to synchronize and has been known to give an abandonment later on in the game. after finishing a match.

Did you leave any previous game before it was due to start, get disconnected at any point earlier, receive a warning for any team kill or did you need to rejoin a game in progress after waiting a long time in the matchmaking?

Thanks for getting back to us on this sparrowhawk_287.

24 hours does seem a long time for a ban, after receiving only 1 warning. Usually these abandon sanctions stack up and a player will be given an extended sanction each time, most commonly for these reasons - https://support.ubisoft.com/en-GB/Article/000062990/

Please let us know if this affects you again, I apologize if this ban occured accidentally.

Hiya @sasboy6879, and welcome to the forums! Sorry to hear that you have been running into issues during the middle of a match. What platform do you primarily play Rainbow Six Siege on, and what error messages have you been receiving whenever you are removed from a game? Is it the same error every time this has occurred during matches?