Original Post — Direct link

Re: [Player Support](/topic/618/player-support)

im trying to redeem codes for in game chibis that come with the figurines. Is this a known issue and is there any work arounds?

over 1 year ago - Ubi-Boost - Direct link

Hey @iDontGiveAbuck_! Welcome to Ubisoft Discussions! I'm sorry to hear you're having issues redeeming your code for the chibis in Rainbow Six Siege. As a start, please try these browser troubleshooting steps. If the issue persists, can you please let me know if you're getting any error messages when trying to redeem the code? If so, which error message are you getting?

Also just for confirmation, are you trying to redeem your content here: (https://redeem.ubisoft.com/rainbow6-siege)?

over 1 year ago - Ubi-Froggard - Direct link

Hey @iDontGiveAbuck_

Try clearing your web browser's cache and cookies too. If it isn't working still, please reach out on one of the options below and provide your codes when you do so we can check them.

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Please make sure to provide your Ubisoft account username and email if messaging on Twitter or Facebook.