Hello, I have been attempting all morning to transfer all of my data from my previous ps4 account to my newer PC account. None of my operators, weapons skins, levels, or renown have transferred over though. @Ubi-Auron I have linked the Ubisoft Connect accounts so I don't know what else the problem could be. Any help would be appreciated, thank you.
Hello @snazycraft thank you for getting in touch.
This issue of account merging and cross-progression is currently under investigation, as detailed in our pinned post here >
https://discussions.ubisoft.com/topic/182158/cross-progression-has-not-synched-progress-correctly-post-here/145?lang=en-US
Please check this post for any further updates, I will lock this thread, to encourage players to post in the one above, thank you for understanding.
Hi all, apologies for the delayed response on this thread. As mentioned by Ubi-Milky, this issue is being tracked in the thread here >> https://discussions.ubisoft.com/topic/182158/
For the best resolution to this issue please follow the instructions marked as the best answer in the thread above. When opening a support ticket please keep in mind there may be a small delay as our teams tackle higher than normal contact volume; however, your ticket will see a response as quickly as possible to address any issues with your accounts privately.
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