I was playing unranked on a completely stable network connection (I checked using the PC guide that ubisoft has) and i was just kicked all of a sudden. When I tried to join back, I kept getting the error code 4-0xFFFOBE25. As a result, I got a temporary ban among other things. Why did this happen? I wasn't cheating or griefing so why did i get kicked? I have put in a ticket for all this. Please help
@flamestriker23 Hey there, I'm sorry to hear this happened. Since you've already opened a case with us, the agent assigned your case will be able to take it from here. Don't hesitate to reach back out with any further questions or concerns.
Hey guys, thanks for getting through to us and sorry to hear about the connectivity issue you've been all dealing with, as I fully appreciate the experience can be quite frustrating.
First and foremost, for troubleshooting purposes, if you haven't already, try completing steps outlined in the following article, and see if it helps.
Should issue persist, do mind that we have received a number of contacts from other players and it's something that is already under further review by our development team, therefore in order to aid the investigation, may I ask you to advise us the following:
Let us know and we will forward details over accordingly!
Hey @Jukes_, thanks for your input there - much appreciated!
The old forums have been discontinued and therefore any threads, solutions or generally anything that has been there is no longer accessible, I'm afraid.
In regards to the workaround you've brought up, I'm not sure how effective it is but based on what you've stated, I take it that it is something you were able to use now and it has helped to at least temporarily resolve it, is that right? Also, can I check whether you've had to re-enter the commands after playing a game or two?
Let us know!
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